Location Estimated Delivery Time
ACT 1 – 3 days
NSW 1 – 7 days
NT 5 – 13 days
QLD 2 – 9 days
SA 1 – 4 days
TAS 3 – 6 days
VIC 1 – 4 days
WA 4 – 14 days

Thank you for your interest in our return policy. At our company, we strive to provide a hassle-free return experience for our customers. We accept returns within seven days of receiving the goods and provide a Money Back refund or replacement, with the buyer responsible for paying for the return postage. However, we kindly request that you formally notify us via email within three days of receiving the item if you intend to return it.

To ensure smooth processing of your return, please note that all items must be unused, unopened, undamaged, and in resalable condition, just as you received them. Please note that shipping and handling fees are non-refundable, and in case we offer free shipping, we will deduct the actual shipping fees from your refund once the item is returned.

For any returns and refund-related queries or concerns, please address them to the Calico Bags Rus Technical Services Team through the email provided below. We appreciate your business and hope to provide you excellent customer service.

Please notify us by email, If the order has been already dispatched, there is nothing we can do to change the delivery details.

All our order come with tracking details, These are supplied once the order has been fulfilled, you will received a email with your invoice and tracking information. 

Simply use the contact us form.

Please advise us via email ASAP, once the order has been processed and dispatched delivery details cannot be changed. 

Due to high demand of our Calico Bags we can only supply customers in Australia.

In the near future we will be supplying our Calico Bags world wide. 

Most order are sent in one package, but from time to time we may need to split the order into multiple boxes. You will be notified with tracking details as to how many boxes are being dispatched.